Dear Customer,
It is always our endeavor to continuously improve the quality of services we provide to you. Kindly spare a few minutes to fill this feedback form. Your feedback is very important to us and will help us to serve you better. Thank you.
cGMP Laboratory ServicesFood & Water Testing ServicesPreclinical ResearchClinical ResearchBiopharma ServicesEnvironmental AssessmentClinical Reference Lab
Customer Details:
Full Name
Designation
Organization Name
Address
Your Email
Phone Number
Name & Designation of primary contact at VIMTA
For serial nos. 1, 2, 5 & 8, please use the following scoring criteria and circle the appropriate score:
5-Excellent 4-Very Good 3-Satisfactory 2-Needs Improvement 1-Poor
1. Promptness of response to your enquiry/ service request. 54321
2. Staff politeness with you while providing the necessary information. 54321
3. Were reports sent in time to you? YESNO
4. Did the report contain all parameters as requested by you? YESNO
5. Overall quality of VIMTA’s services delivered to you. 54321
6. Since how long have you been seeking VIMTA’s services?
7. Would you prefer to use VIMTA’s services again? YESNO
8. How would you rate VIMTA as compared to our competitor's? 54321
9. Please mention any other service that you would like VIMTA to add to its porfolio?
10. Please mention any other addional comments / suggestions you have on our service.
11. Any VIMTA employee you would like to make special mention of?
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